Most NEMT providers do not lose money on the road. They lose it between the drop-off and the deposit: trips that never get billed, claims that bounce, and card payments nobody matched to a trip. Every platform on this page sells dispatch and billing together, so here is what the billing side has to do and how each one describes it on its own website.
| Platform | Claims billing | Private-pay payments | Accounting export |
|---|---|---|---|
| Bambi (presenting sponsor) | Yes | Yes | Yes |
| MediRoutes | Yes | Yes | Partial |
| NEMT Cloud Dispatch | Yes | Yes | Yes |
| RouteGenie | Yes | Partial | Yes |
| DriveBoss | Yes | Yes | Not confirmed |
| RoutingBox | Yes | Yes | Yes |
| NEMT Platform | Yes | Yes | Yes |
| ZeitRide | Yes | Yes | Partial |
| HealthRide | Partial | Yes | Yes |
| Duet | Partial | Yes | Partial |
| TripMaster (CTS Software) | Yes | Yes | Partial |
| IT Curves | Yes | Yes | Not confirmed |
| Tobi Cloud | Yes | Yes | Not confirmed |
| Simpli (Momentm) | Partial | Partial | Not confirmed |
| TripFlow | Partial | Yes | Not confirmed |
| Appius | Partial | Not confirmed | Not confirmed |
Yes means the vendor's own website clearly describes the feature. Partial means it is limited, manual or a paid add-on. Not confirmed means we could not find it on public vendor pages, not that the product lacks it. Captured October 2026. Claim scrubbing, clearinghouse connections and 837P support are not broken out per vendor yet. Vendors can send a correction.
26 points in three parts. Transparency, 14 points: can you calculate your bill from the website, broker integrations named, a driver app you can check in the app stores, claims billing named (837P or EDI), security stated (HIPAA plus a BAA offered), a free trial or no long-term contract, and a public help center. Each is worth 0 to 2. Features, 8 points: 16 features scored 1 for clearly stated, 0.5 for partial or paid add-on, then halved, so a long checklist cannot outweigh the rest. Track record, 4 points: years operating (8+ years = 2, 3 to 7 = 1) and customers named on the vendor's own site (5+ = 2, 1 to 4 = 1). Placeholder testimonials do not count.
Tiers are set by score alone. Tier 1 is 18 or more points, Tier 2 is 13 to 17.75, Tier 3 is under 13. Within each tier, products are sorted by score.
Due diligence checks. Every card shows three checks buyers ask about: 3+ years operating, 3+ customers named on the vendor's own site, and leadership you can identify (vendor site, dated press, a public filing or a LinkedIn profile). They do not change the score. They are there so you can weigh a young company's feature list against its history. Products under three years old carry a Newer platform label.
What we do not use. No review-site star ratings, no paid placement, no scores from our own opinion of the interface. Exhibiting at industry events is shown on each card as a fact, not scored: it shows a vendor's commitment to the NEMT industry, but it does not measure the product.
Close calls. NEMT Platform (18.25) cleared Tier 1 in the September 29 re-check, and ZeitRide (17.25) is three quarters of a point short. Scores move when vendors publish more, which is the point.
Good. Send the source and we will check it within 10 business days and log the change below. Vendors, customers and competitors all welcome.
Tier 1 products can show this badge. Paste the code into your site; it links back to this page so buyers can check the scores.
For the dark version, swap the image for the dark badge. Badges refer to the 2026 edition; if a product moves tiers at a refresh, the badge should come down.
Links to vendor sites are nofollow; the presenting sponsor's link is marked sponsored. Product names link to their NEMTrepreneur directory profiles. Refreshed quarterly.
