Auditors sample your trips and project the error rate across every paid trip. What they pull first, how extrapolation works, and how to answer an audit letter at 25+ vehicles.
How long NEMT providers must keep trip records, by state, what a trip log must contain, the audit trail features to require, and when paper still works.
Explains when NEMT providers are business associates or covered entities, BAA requirements, and trip-level compliance steps.
Ensure your NEMT business meets regulations with our free compliance checklist tool. Track vehicle safety, licensing and more in one place.
How NEMT providers report accidents, injuries and complaints: broker deadlines, state crash reports, OSHA, drug testing, abuse reporting and a checklist.
HIPAA compliance for NEMT providers: why you're a business associate, the three safeguards, access controls, documentation, training, driver conduct, software, and audit prep, in one operator's guide.
The operator's publication for non-emergency medical transportation. State licensing guides, broker intel, a 2,000+ provider directory and The Dispatch, our weekly newsletter.