NEMT software power rankings · Published October 1, 2026
16 dispatch and billing platforms sold to NEMT providers, scored on published pricing, features, public support and track record. Every score comes from the vendor's own website or a public record, and every source is linked. Tiers, not a numbered list, and alphabetical inside each tier.
Presented by Bambi. Bambi is scored on the same rubric as everyone else.
Disclosure. Bambi Health is NEMTrepreneur's presenting sponsor, and NEMTrepreneur's founder advises Bambi on marketing. That is why nobody on our side hand-places a vendor: the rubric, the scores and the sources are all public below, and any vendor can send a correction.
18 or more of 26 points, and passes the Tier 1 gate: 3+ years operating, 3+ customers named on the vendor's own site, and leadership you can identify.
Small to growing fleets
Growing fleets
Small to growing fleets
Growing fleets
13 to 17.75 points, or 18+ without passing the gate.
Small to growing fleets
Startups and small fleets
Transit agencies and large fleets
Small to growing fleets
Growing fleets
Small to growing fleets
Agencies and large fleets
Under 13 points.
Startups to small PACE programs
Companies under three years old are scored but not tiered. They become eligible for a tier at three years. A long feature list on a new website is not the same as a track record.
| Product | Score | Pricing | 10 vehicles, 1,500 trips | Help center | Why not tiered |
|---|---|---|---|---|---|
| ZeitRide | 17/26 | Per vehicle, $49/mo | $490 | Public, 43 articles | Founded 2026; no leaders named |
| HealthRide | 14.5/26 | Per vehicle, $59/mo | $590 | Public, ~24 articles | Founded 2025; no leaders named |
| TripFlow | 10/26 | $60/vehicle + $0.25/trip | $975 | None public | Founded 2025; no customers named |
| Appius | 7/26 | Lower of $79.99/vehicle or $0.40/trip | ~$600 | None public | Founded 2025; no customers or leaders named |
Built mainly for brokers, transit agencies and state programs rather than provider fleets: NovusMED (Momentm), Ecolane, Trapeze, Spare and Via. Listed so you know they exist, not scored against provider software.
| Owner | Products |
|---|---|
| Transit Technologies | TripMaster (CTS Software), Ecolane |
| Modaxo (Constellation Software group) | Momentm (NovusMED, Simpli), Trapeze |
| Founders Software | RoutingBox |
| HBSS Connect / QRyde | Tranware (acquired Jan 2025) |
| iCabbi | Move AI |
| Hybrid IT Services Inc. | NEMT Cloud Dispatch |
| YAMSOL LLC | NEMT Platform |
| DriveBoss LLC | DriveBoss (predecessor: Ambilltek) |
| IntelTransTech LLC | Tobi Cloud |
| Dashboard Story Inc. | Duet |
Bambi Health is NEMTrepreneur's presenting sponsor. NEMTrepreneur's founder advises Bambi on marketing.
Claim your free listing so buyers see current pricing, integrations and support details. Claimed listings are reviewed first in each refresh.
Claim your listingFour things for every product: how it charges, whether it has tiers, whether it sells paid add-ons, and whether you can work out your monthly bill from the website. The last column is our estimate of list price for 10 vehicles and 1,500 trips a month, before add-ons. Flat per-vehicle pricing is the most predictable; it is not always the cheapest, and a low-volume fleet can pay less on usage pricing.
| Product | Model | Tiers | Paid add-ons | Bill calculable | Est. 10 vehicles |
|---|---|---|---|---|---|
| Bambi Health | Per vehicle, $69 | None | None | Yes | $690 |
| MediRoutes | Base + per trip ($150 or $250/mo + $0.50/trip) | 2 plans | Priced | Yes | $900 to $1,000 |
| NEMT Cloud Dispatch | Per vehicle, capacity tiers ($49.99, $149.99, +$39.99 each) | Capacity tiers | Priced (custom dev $95/hr) | Yes, under 50 vehicles | ~$350 |
| RoutingBox | Per vehicle, from $50 | Not published | None stated | Starting price only | $500+ |
| DriveBoss | Per vehicle, volume brackets $79 / $69 / $59 | Volume brackets | Priced | Yes | ~$790 |
| Duet | Usage-based, free under 100 trips/mo | None | Growth services, priced separately | Rate not published | Under $50/vehicle per vendor |
| IT Curves | Quote only | n/a | n/a | No | n/a |
| NEMT Platform | Quote-only base plans, trip overage $0.30 / $0.27 | 3 plans | Some unpriced | Partial | n/a |
| RouteGenie | "Starts at $50/month" | Not published | None stated | Starting price only | n/a |
| Tobi Cloud | Per vehicle, from $60 | Not published | None stated | Starting price only | $600+ |
| TripMaster | Quote only, modular | Modules | Unpriced | No | n/a |
| Simpli | Per vehicle, $52 ($49 annual) | None | None | Yes | $520 |
| ZeitRide | Per vehicle, $49 | None | Dash cam $29/vehicle; VoIP unpriced | Partial | $490 |
| HealthRide | Per vehicle, $59 | None | None stated | Yes | $590 |
| TripFlow | $60/vehicle + $0.25/trip, 12-month term | None | None | Yes | $975 |
| Appius | Lower of $79.99/vehicle or $0.40/trip ($39.99 floor) | None | None stated | Yes | ~$600 |
A public help center lets you check how the product works before you sign, and it keeps working at 2am when a driver app question comes in. We looked for one on every vendor the same way.
| Product | Public help center | Channels | Hours stated | Onboarding |
|---|---|---|---|---|
| Bambi Health | help.hibambi.com, ~112 articles | Ticket, email | Replies within a few hours in business hours | Included |
| MediRoutes | support.mediroutes.com, ~155 articles | Phone, email | Weekdays 5am to 5pm PT | Included; 1:1 on higher plan |
| RoutingBox | Founders Software help center, 120+ articles | Email ticket, form | Tickets 24/7, handled in work hours | Included, dedicated CSM |
| Tobi Cloud | docs.tobicloud.com, ~77 articles | Email, in-app ticket, phone | "24/7 via help center and email" | Included |
| ZeitRide | zeitride.com/help, 43 articles | Phone or text, email, screen share | Mon to Fri 8am to 6pm ET | Free import |
| HealthRide | Knowledge base, ~24 articles | Not stated | Guided import | |
| DriveBoss | Academy, most items behind login | Phone, email, AI assistant | Not stated | Included; advanced training paid |
| NEMT Cloud Dispatch | None public | Phone, email, live chat | "24/7 support" | Included |
| TripMaster | None public | Phone, email | "24/7 tech support" | Initial training fee |
| RouteGenie | None public | Phone, email | Two different hours stated | Five sessions included |
| NEMT Platform | None public | Phone, email | "24/7" and "business hours" both stated | Free onboarding |
| Duet | None public | Direct phone lines | Not stated (AI line 24/7) | Founder-led, included |
| IT Curves | None public | Phone, email | Sales line weekdays | Not stated |
| Simpli | In-app only | Email, form | Not stated | Included, in-app |
| TripFlow | None public | Phone, email | Not stated | Included |
| Appius | None public | Not stated | Self-serve |
26 points in three parts. Transparency, 14 points: can you calculate your bill from the website, broker integrations named, a driver app you can check in the app stores, claims billing named (837P or EDI), security stated (HIPAA plus a BAA offered), a free trial or no long-term contract, and a public help center. Each is worth 0 to 2. Features, 8 points: 16 features scored 1 for clearly stated, 0.5 for partial or paid add-on, then halved, so a long checklist cannot outweigh the rest. Track record, 4 points: years operating (8+ years = 2, 3 to 7 = 1) and customers named on the vendor's own site (5+ = 2, 1 to 4 = 1). Placeholder testimonials do not count.
Tier 1 gate. Tier 1 needs 18+ points and all three of: 3+ years operating, 3+ customers named on the vendor's site, and leadership you can identify (vendor site, dated press, a public filing or a LinkedIn profile). Companies under three years old go in New entrants.
What we do not use. No review-site star ratings, no paid placement, no scores from our own opinion of the interface. Exhibiting at NEMTAC Transform is shown as a fact, not scored: a booth reflects a marketing budget.
Close calls. NEMT Platform (17.75) and RouteGenie (17.5) are each one published price away from the Tier 1 line. Scores move when vendors publish more, which is the point.
Good. Send the source and we will check it within 10 business days and log the change below. Vendors, customers and competitors all welcome.
Links to vendor sites are nofollow, except the presenting sponsor's. Product names link to their NEMTrepreneur directory profiles. Refreshed quarterly.
